1. Introduction

CHEFFY ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have. It applies to all users of our website and related communications.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: your name, email address, and phone number (e.g., when you sign up for product updates or early access)

• Payment information: billing details processed securely through third-party providers - we do not store full card numbers on our servers

• Usage data: pages visited, links clicked, time spent on site, and similar interactions collected automatically when you use our website

3. How We Use Your Information

We use the information we collect to:

• Send updates and announcements about our product, E.G.O.R., and the CHEFFY platform

• Send email and SMS communications (only where you have provided explicit consent)

• Process payments and reservations

• Improve our website, products, and user experience

• Comply with legal obligations

4. SMS & Phone Communications

If you provide your phone number and explicitly consent to receive SMS messages, CHEFFY may contact you via text for product updates, promotions, or important information.

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP to any message

• For help, reply HELP or contact us at support@cheffy.ai

• We do not sell or share your phone number with third parties for their own marketing purposes

Your consent to receive SMS is not a condition of any purchase or use of our website.

5. Sharing of Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors to handle transactions securely

• Email marketing platforms to send communications

• Analytics providers to understand website usage

• Advertising platforms to measure and improve marketing performance

These providers are expected to protect your data and use it only for the services they provide to us. We may also disclose your information if required by law or to protect the rights, property, or safety of CHEFFY or others.

We do not sell or share SMS opt-in data or consent with third parties for their own marketing purposes. This information is used solely to provide messaging services on our behalf.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to understand how users interact with our site, personalize your experience, and improve our marketing. You may control cookie settings through your browser preferences. Note that disabling certain cookies may affect site functionality. Our website may use cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages by text message.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will remove it within a reasonable timeframe unless we are required by law to retain it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you

• Correction: ask us to correct inaccurate or incomplete information

• Deletion: request that we delete your personal data

• Opt-out of marketing: unsubscribe from emails at any time via the unsubscribe link, or from SMS by replying STOP

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise any of your rights, contact us at support@cheffy.ai.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For material changes, we will make reasonable efforts to notify you (e.g., via email). Your continued use of our site after changes are posted constitutes acceptance of the updated policy as applied to data collected going forward.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at: support@cheffy.ai